Service Uptime Guarantee in Hosting
When you obtain a hosting plan from our company, we guarantee that your sites will be up and running at least 99.9% of the time. We've basically got rid of the server downtime by using a sophisticated cloud hosting platform where independent clusters of web servers address each individual aspect of the overall service - files, databases, emails, and so on. In this way, if there is an issue with a web server, the other servers in the cluster will simply take over and your sites will not be affected whatsoever. To avoid any infrastructure difficulties, we additionally have diesel-powered backup generators and several independent Internet providers. Competent administrators keep track of the servers 24/7 to tackle any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
Using our semi-dedicated server plans, you're going to reap the benefits of a 99.9% service uptime and you can now forget about any interferences you may have experienced with other service providers. In contrast to the vast majority of hosting service providers, we don't manage everything on just a single web server. Instead, each and every part of the hosting service, such as the file storage, e-mails, databases, CP, stats, and so forth., has its own clusters of web servers. If one web server fails, the others will take over, so your websites won't be affected. Additionally we use a cutting edge load-balancing platform which ensures the optimal performance of both our servers and the internet websites accommodated on them. A number of different Internet providers and diesel generators are our backup in case of an infrastructural problem, while a group of experienced administrators, that's available 24/7, watches the system in case of software difficulties. Using our semi-dedicated servers, your internet sites will be operational no matter what.
Service Uptime Guarantee in VPS Servers
If you obtain a Virtual Private Server from us, we guarantee that the physical server your account is created on will be functional a minimum of 99.9% of the time. While we are not able to control what you’ll do with your Virtual Private Server and what you install on it, we'll make certain that the main server is going to work 24/7 without disturbances. Our facilities have several Internet providers as well as backup power generators to guarantee the uninterrupted work of all machines placed there. If you experience a difficulty with any virtual server on the physical one, we've got a crew of skilled professionals to resolve it in a very timely manner and to make sure that the other VPS server accounts within that web server will not be affected. We use only new, thoroughly tested hardware components for all the web servers where new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your dedicated server, the types of offline software or script-driven apps you install on it or how frequently you restart it, we can ensure that it’s accessible a minimum of 99.9% of the time. Your hosting server is going to be positioned in our state-of-the-art facility in downtown Chicago and its uptime and availability is going to be guaranteed by powerful diesel backup generators and a number of Internet providers, so no outages or any other infrastructural challenges shall affect the proper work of your websites at any time. Our skilled group of system administrators will make sure that if your server freezes for some reason, it'll be rebooted immediately. In order to avoid any probability of breakdowns, we will give you a hosting server with new and thoroughly tested hardware components to ensure that all of your Internet sites will be up and running no matter what.