Q: What exactly does web site migration mean and what does it include?
A: The website migration service that we are offering is free of cost (within a certain limit). We’ll transfer your site(s) to our high–performance cloud hosting platform without you having to do anything. We know from personal experience that swapping hosting providers can lead to lost info and unnecessary downtime. For this reason, we’ll do all that for you for free!We have highly qualified administrators whose sole assignment is to make certain that your site functions precisely as it did on your old web hosting platform. Our administrators are well–versed in transferring custom–built web sites, as well as web sites that are based upon popular apps such as Joomla™ and WordPress.
Q: How long will the web site migration procedure take?
A: While we can’t give you an exact time interval, since there are lots of variables, among them the size of the files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll give our very best to transfer your site within 48h, and in certain cases – within 24h (if the content is not very large).
Q: What data will I be asked to provide to your Website Migration Department?
A: We do not collect any personal information. We’ll need, however, the login information for your old hosting account along with the name of the site that you wish to transfer.
Q: I give you access to delicate data. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my web site be unavailable?
A: Your web site will continue to work exactly like it did before with your previous hosting provider. Once we are done with the migration, your site will be configured to work on our platform and we will alert you to preview it. If everything is functioning correctly, all you will need to do is update the name server resource records for your domain. Your website will be migrated over to us without any downtime.
Q: Will my current hosting provider need to do anything?
A: While we migrate your web content, your hosting provider will not be aware of the transfer at all. We will not contact them in any way.
Q: Does it make any difference what platform my current hosting provider is using?
A: We support all Linux–driven hosting platforms. Generally, if we can acquire access to your Control Panel, we’ll be able to migrate your website.The only platforms that we don’t support are closed–source website creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.